Building Our

7704 93 Ave Fort St John, BC V1J 6X5


Answers to Your Frequently Asked Questions

We often receive questions about our services, so here are some answers to the more popular questions.

Question: What process takes place if I want to place an order for a set of trusses?

Answer: Typically, if you have a set of plans for a project, we will ask you to identify any changes that you want to make. One of our designers will draw a layout which we will send to you for approval. If there are any revisions requested, we will provide a quote for the package. Upon acceptance of the quote we ask for a deposit and then we forward the truss designs for certification. This must happen before we manufacture a set of trusses. Receipt of the deposit will place your order into our production.

Question: What do I need to provide in order to receive a floor/roof quotation and design?

Answer: A set of plans with any changes marked clearly will enable us to provide a more timely quote. If a floor plan is all you have, plan on spending some time with one of our designers so they can provide a design that reflects your expectations.

Question: Do I need an appointment to meet with your design consultant?

Answer: You are welcome to come in and meet with us anytime. The coffee’s always on! However, calling ahead and setting a time to meet with a designer will ensure time is set aside to discuss your project in more detail.

Question: Do I need a complete set of plans in order to get a roof or floor design quote?

Answer: The short answer is, “no”. However, it makes the process of providing an accurate layout more complicated. There is a lot of pertinent information within a set of plans that is necessary in order to ensure the design appears as intended and performs as expected by the architect and/or designer.

Question: Is it possible to change a roof design?

Answer: Absolutely! One of the benefits of engineered roof trusses is the ability to revise a layout/design that reflects a builder’s or homeowner’s preferences. If you are building the same plan multiple times and want to change the “look” of your project, changing the roof design can give creative distinction to a similar plan!

Question: Do I need a set of stamped truss certificates in order to obtain a building permit?

Answer: The requirement for providing stamped truss drawings prior to issuance of a building permit is determined by the Authority having Jurisdiction and may differ from one city/municipality to the next. Contact your local building inspection department and ask what they require.

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